Front Office Coordinator

King’s College International School Bangkok is currently seeking a Front Office Coordinator to support the smooth and efficient operation of the school’s front office, providing a professional, welcoming, and caring service to the entire school community.

The successful candidate should be highly organised, possess excellent communication and interpersonal skills, and have a strong passion for customer service. As our school serves a diverse international community, we place great importance on kindness, professionalism, and good manners at all times.

The Front Office Coordinator reports directly to the Front Office Lead and works collaboratively with the administrative team to ensure the effective day-to-day operation of the school’s front office.

Working Days: Tuesday to Saturday

• issue security passes in accordance with the school security policy

• respond effectively and politely to enquiries and concerns from parents and others

• answer incoming telephone calls to the school and route them efficiently and accurately into the correct areas

• deal with routine administrative tasks as assigned by the headmaster and his staff

• deal with outgoing mail proficiently and promptly

• supervise the school children who are waiting to be picked up by delayed parents

• undertake work as part of the administrative support team

• work as part of the “meet and greet” function for visitors and prospective parents

• compile daily registration reports

• ensure a neat and presentable reception environment

• attend school meetings

• attend school seminars, retreats, activities and training

• prepare documentations per parent requests

• perform any other duties or responsibilities as assigned by the supervisor

Qualifications

• be positive, engaging and friendly in manner to all visitors to the school

• present a detailed knowledge of school working practices to all visitors and caller

• be professional, neat and presentable in their personal

• be efficient and accurate in dealing with all enquiries

• have an excellent telephone manner

• have an excellent spoken command of English or Mandarin and thoroughly competent written skills in both languages considered a plus

• be flexible in their approach to work and enjoy working as part of a team and closely with the Line Manager

• be able to prioritise workloads and be able to work effectively in a busy environment

• strict adherence to time keeping and operational hours

• be aware of student safety in the school premises

• working 5 days per week, Tuesday to Saturday, depending on the school’s scheduling needs.

Important Note:
King’s College International School Bangkok is fully committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Any offer of employment will be subject to the receipt of an enhanced DBS disclosure/ICPC, a criminal records check, suitably translated if you teach outside of the UK, satisfactory references, and medical clearance.